I love technology, I love gadgets, I love photography. But I'm also a person. An English speaking person who lives in LA, majored in English, and doesn't have time to read tech manuals and affadavits and whatnot.
That's why I modeled this company around direct and easy communication. I realize that we're dealing with your memories, and for that reason, I know you don't want to get the techno-babble runaround.
Give us a call. Get a hold of a human being. That speaks English, not computer-ese. No "giga-jay-peg-tera-bit-width-raw-packet-pixels." Just answers.